At Travedtour, we understand that plans can change. Our goal is to make the cancellation and refund process as clear and straightforward as possible. By making a reservation with us, you acknowledge and agree to the terms and conditions outlined in this policy.
Refund eligibility is based on the date we receive your written cancellation notice.
All cancellation requests must be submitted in writing. Please send an email to our customer service team at support@travedtour.shop with your booking reference number and the reason for cancellation. Verbal cancellations will not be accepted.
Once a cancellation is confirmed and a refund is approved, it will be processed within 15 to 20 business days. The refund will be credited back to the original payment method (e.g., the credit card or bank account used for the booking).
The conditions mentioned above apply to all bookings and services provided by Travedtour unless otherwise stated in a separate written agreement. We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We recommend all travelers purchase comprehensive travel insurance to protect against unforeseen circumstances.
If you have any questions or need further clarification, please do not hesitate to contact our customer service team.